| Note: The CareConnect update is currently in a Beta phase and only available to select Customers. |
In order to log into the new version of CareConnect your admin will need to have installed the updated file on your device. You should then be able to search for CareConnect in your applications and open the software.
Connect to CareConnect #
In order to connect to CareConnect you need to:
- Have opened EMIS or SystmOne and have logged in using your credentials
In the previous version of CareConnect you would need to also have logged into the Horizon Contact agent portal. With the new updates logging into CareConnect will also log you into Horizon Contact.
Log in to CareConnect #
You can log into CareConnect using your Horizon Contact username and password. Once logged in you will be able to make use of the enhanced features and new functionality.

What do you think? #
We’d really value your feedback on the updated CareConnect. Please take a moment to share your thoughts using our feedback form.
