Having calls delivered to me automatically

You can specify that calls should be delivered to you automatically when you are available to handle calls. This is only possible if the appropriate privilege has been set by your company administrator.

Configure automatic calls #

1. Click the menu icon () to display the sidebar menu
2. Click Call Handling → Incoming
3. Locate the relevant queue
4. Enable the Handle Calls checkbox
   • This checkbox is only displayed if you have the appropriate privilege.