Handling Webchats Archives - Agent Knowledge Base

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Handling SMS Messages

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Sending SMS messages during webchats

Handling Webchats

Introduction to Webchat
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Using Webchat Templates
Activating and Parking a Webchat
Transferring Webchats
Classify and Wrap-up a Webchat
Sharing Chat History with a Customer
Webchat

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Handling Webchats

Handling Webchats

Introduction to Webchat
Using Webchat
Using Webchat Templates
Activating and Parking a Webchat
Transferring Webchats
Classify and Wrap-up a Webchat
Sharing Chat History with a Customer
Webchat

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