To send and/or receive emails, you need to log into your email server.
- Click the email account that the email server is being accessed from
- Make sure that you log into the same email account that the email server is being accessed from. If you select the wrong account, you cannot retrieve or send email.
- Type in your username
- This will be the same as the username that you entered to log into your Agent Portal account (the email address set up for you by your company administrator)
- Type in your password
- Click Sign In
- The password is used in conjunction with your username to authenticate your email account login.
| Note: You may be asked to enter your username and password on multiple occasions. This is because your company administrator has set up the Contact system to request email account reauthentication. |
When you are presented with a separate window asking you to log in, multiple accounts that you could log into may be listed. For example:
